Frequently Asked Questions

What are indoor and outdoor allergens?

Indoor allergens include pet hair, dust mites droppings, cockroach droppings, and mould and outdoor allergens include pollen, grass dust and pollutants.

The level of allergens can vary throughout the year or day. For example pollen, there is less around in rainy, cloudy or windless days.

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Can I take control of my allergy symptoms?

Yes, avoiding allergens is the best way to control your allergy symptoms. If that is not working then please see your health care professionals as to what is the best treatment for you.

Allergy medications may include antihistamines (sedating and non-sedating ones), nasal sprays such as nasal corticosteroids, saline spray and nasal or oral decongestants.

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What is Telfast indicated for?

Telfast is a non-sedating antihistamine and provides fast relief for the symptoms of:

  • Hayfever (seasonal {intermittent} allergic rhinitis) and year round allergies (perennial {persistent} allergic rhinitis). Symptoms include itchy, runny, blocked nose, sneezing and itchy, watery, red eyes.
  • Hives or nettle rash (urticaria). Symptoms include pink to red, itchy swellings on the skin.
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Does Telfast relieve symptoms of indoor and outdoor allergies?

Yes, Telfast has a range of products to provide relief from indoor and outdoor allergens.

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Do I need a prescription to purchase Telfast?

No, Telfast is available over the counter in pharmacies and all major supermarkets.

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Can Telfast make me drowsy?

No. The active ingredient in Telfast (fexofenadine hydrochloride) is a second generation antihistamine which has been shown not to cause drowsiness.

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How quickly does Telfast start working?

Telfast works within 1 hour of taking the recommended dosage.

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What type of allergy symptoms does Telfast relieve?

Telfast provides relief for the following symptoms:

  • Itchy Nose
  • Sneezing
  • Runny Nose
  • Stuffy Nose
  • Itchy Eyes
  • Watery Eyes
  • Itchy Throat
  • Itchy skin/hives
  • Itchy swellings on the skin
  • Nettle rash
  • Swelling related to hives
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Can I give Telfast to children under 12 years of age?

Yes, Telfast is available in a Telfast Oral Liquid which has a raspberry flavour. This can be given to children for itchy skin/hives from 6 months of age and for hayfever allergies from 2 years of age. If you suspect your child is suffering from allergies, speak with your healthcare professional about what treatments may be appropriate for your child.

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Can pregnant women or nursing mothers take Telfast?

If you are pregnant or breastfeeding, you should consult with your doctor or pharmacist before taking this medicine.

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Does Telfast contain gluten or lactose?

No. Telfast Tablets is gluten and lactose free.

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Can I get more information about Telfast?

You can get more information from your pharmacists or GP but also by clicking on http://www.medicines.org.au/product.cfm?ret=search&type=cmi&handle=swctelfa Alternatively, you can call 1800 818 806.

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If you’d like to know which product might be suitable for your needs, or if you have questions relating to any of our products, please fill in the form below. We’d love to hear from you. To speak with a team member or report an adverse event, please call 1800 818 806 within Australia.

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